Bt Homespot No Internet Connection
This is a white box that connects to your bt hub.
Bt homespot no internet connection. Mini wi fi home hotspot 500 worked fine out of the box and for around 3 months. One homespot is about 10 feet from the extender but does have an uninterupted range across rooms and the stairs. For example it might be a timer or thermostat that could be easily replaced. On calling bt i was told the issue could be due to interference from wiring in the house and that i should try relocating the 2 hotspots.
If that does not help try a different port on the home hub do not use the red one as that is the wan connection. Hello i have 3 500 extenders running off a bt hub and generally they work ok but for the last couple of weeks 2 of them have been dropping out all of the time and now despite doing all the factory resets holding my finger on link for 5 8 seconds 1 second etc they are not working at all. If you can then turn on the bt500 plugs again. Wifi connection but no internet access try downloading inssider and run the program this will enable you to find a clear wireless channel there is no point in getting any one out as bt like all other isp s don t guarantee wireless coverage as there are to many variables in the way of interference that will affect wireless coverage also you would be charged for the visit as there is no fault with the connection.
1use the wireless connection software or settings on your device to display the list of available wireless networks in your area. The router still provided a connection so it was clearly about the 600 set up. Bt wi fi home hotspot 600 kit internet connection drops occasionally it would very much depend on what was causing the interference assuming that is the problem. Fibre customers might have an openreach modem installed.
How to power cycle the openreach modem. We ve found that many fibre connection issues can be resolved by power cycling the modem turning it off and on again in a controlled way. Data on the main unit connected to home hub 5 is not lit. I have certainly experienced on a number of occasions a situation where one hotspot loses internet connection whilst the other on the same ring main does not.
Check the ethernet cable from the home hub to the hotspot main unit is pushed in fully both ends until they click into place. Home hotspot will not link devices won t connect a refined question following an earlier post and some further investigations.